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Complaint #
41
23 Jun, 2014
WORST SERVICES
I am Chintan Pancholi have taken services from your firm for stock futures tips the short description for my case is as follow- Firstly I was offered the stock future tips services for 5000 / - for 4 months through some special holi offer. I opted for the same and then I start receiving SMS from Capital Via and after 2-3 days the sms started getting delayed so I post a complaint to Capital Via so then I was allocated a representative name Tushar pardeshi (0731 - 2441628). the services when smooth for a week or so and then the problem was the same the SMS started getting delayed so I call tushar for the same he said that there might be some problem with the mobile network, so he said donít trade on the sms he will call me and give me the calls which are meant for the premium services. I received 2-3 calls and then tushar said me to upgrade me to premium services for which I have to pay total 21000/- so denied for the same, but tushar kept on calling me and said that he will consider the previous paid 5000/- in the scheme and now I have to pay him 16000/- then too I was not comfortable and but he kept on calling me he even called me on Saturday and public holidays and he used to talk to me on phone for 30 Ė 45 mins. He used to call me daily 6-7 times and try to convince me to upgrade the service. After he said me to pay 8500 / -and start the service and he will give me some calls and will make a profit of 8000 /- and I will pay the pending amount. The then I saw the worst period of the services. The moment I made the payment tushar stop calling me and waited for 2-3 days for the calls and I even stop receiving the SMS. So called the manager of tushar Mr. Ganesh who said due to some family problem he is not calling me and after almost a week I start receiving calls from tushar. He started asking me for the payment to which I denied as I said in the absence of him Ganesh gave me 2 calls on which the stop loss was triggered. He said not to worry he will recover the amount. He den gave me some calls which didnít work and then one day he gave me a call on IDFC asked me to create position and hold overnight .i did the same and on the following trading day the stock was down by 10 rupees he told to hold the position till expiry. On the call I bought 2 lots of the said stock and incurred a huge loss of 95000/-. After that I dint receive any calls from the tushar when I try to reach him he never calls me back. so I raised the issue to Mr. Pravin (0731 - 4238071) on 13-06-2014 to which I discus all the problem I faced since inception, on hearing the matter Pravin told me that he will look in to the matter personally and will revert in 2-3 days surely, but history repeats itself I didnít receive any call from Pravin too I tried to reach him but was not able to reach him. In the mean time I received a call from Shree (0731 - 2441619), she claimed that she is from Client feedback department and asked what are the issues which I was facing in the services, I again gave her a brief and then she told me to shift to Stock future plus services which cost 12000/- per month. She said any which ways you are not getting services so make the payment and start using her services and she told that she will give me calls regularly as she is from client feedback department. She gave me a trial of 2 days and after which she asked for payment on which I told her that I have already paid 13000 to your company so asked her to transfer that amount under her new service and start it for a month if I am happy I will continue, upon which she denied and said that this canít be done. Later after a while she called again & told me she will consider the pervious payment but only if I pay additional 12000 / -and then she will provide me services through calling for 2 months and if I opted for the same she can give me extension of 15 days. Now, after paying for the services what I get delayed SMS in which 2 target msg is received first followed by 1 target msg and call. I even made huge losses. And when I try to Connect to tushar couple of times in pass 1 month he said that he has many clients so its not possible for him to track and call each and every clients, so I asked him to transfer my portfolio to another executive upon which he denied and said he will call and provide service when he has time for me and disconnected the line. Is this the way to treat a customer? I have paid for services not for Tushar, if he is busy or not able to cater me I should be allocated some another executive. Because capital via donít run only on tushar. Kindly look in to matter and solve my quires as soon as possible & Please suggest what should I do?? Regards, Chintan Pancholi 9029404448 / 9222238600
Posted by CHINTAN
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Complaint #
42
04 Jan, 2014
trading idea
Sir capitalvia is fraud bastard i lost 6lak in future call. regards prakash
Posted by VIDYAPRAKASH
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Complaint #
43
29 Dec, 2013
Total Cheater
Dear Users, capitalvia is big fraud pls dont use thrre free trsil service u will loose entire capital money i had lost full 4lac money in there premium service
Posted by Raja
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Complaint #
44
22 Sep, 2013
fraud company
ar Concern, This is for your kind attention - After taking the free trial for 2 days ,On March 5th , I made a decision to opt for 'Stock Tips' quarterly service for Rs 000/ only. I conveyed the same to sale rep Pinky. 1)On 5th March I have used my credit card ending 956' to make a payment of Rs 000/ First transaction was unsuccessful , then I again tried making Rs 000/ payment with the same website This time the payment was successful. and my profile was created for stock tips 2) After 3 days , I got a call from Accounts department saying that my transaction of Rs 1000 is not cleared and they need my consent for go ahead. I was under the impression this was a routine call for clearance of payment. They never mentioned this was for stock premium service for Rs 00/. He provided misleading information 3)Later i came to know from my credit card statement that Rs 2000 was debited although it should have been Rs11000. When I called capitalvia team , they came back to me saying on 8th of march , stock premium service is already started and I should take this only. I made my payment for Rs 000/ only . Without telling me any details my profile was created for such service which I dont want .If I wanted stock premium service then I should have payed Rs 2000 upfront but the payment was made for Rs 1000 only. This kind of behavior is totally shocking from such a reputed investment advisory company.Please take proper action for such kind of 'fraudulent practice '
Posted by mahesh
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Complaint #
45
22 Sep, 2013
complaints
i wanted to get share tips from this company,therefore i deposited Rs.7000/- on 05th sep 2013,they provided me some tips but i got loss of 00/- within 3 days,they sugges.. do not subcribes in capital via. pls do not trust in capital via because froud company....
Posted by Mahadev
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Complaint #
46
09 Sep, 2013
review
capitalvia is big fraud. i loose 45000rs.pls dont subscribe him
Posted by radha
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Complaint #
47
24 Aug, 2013
capitalvia Fraud service call me-09984766661
116.202.17.223 Complaint : (Note: company not refund my amount after loss.) Dear Gagan As you say to me that i will got profit of 10% Minimum after deduct my whole expence Like Your company expense, net expense and all the brokrage . But there is no any expences deduct in my Profit and loss . your some calls are on single point there is no profit but your company add this amount in my profit but actually this not give me profit its loss of brokrage only . so kindly take care about it and as per discussion with you company refund my money but there is many problems in refund. so please call back me and short out my problem as soon as possible. Shailendra singh Mob:9984766661,9305571749 --- On Fri, 8/3/13, shailendra singh wrote: From: shailendra singh Subject: Details of Issues To: support@capitalvia.com Cc: Spushplata77@yahoo.com Date: Friday, 8 March, 2013, 2:25 PM Dear sir As per your mail you demand me that I show you my losses so i am sending you this mail with proper details . According to your call details Total calls 57 Profit in 36 calls Ammount 78560/- Loss in 19 calls Ammount 50010/- 2 call have no profit & No Loss Ammount 000/- According to me Your call details: Total calls 68 Avoid ,Exit & Stop loss calls 46 Ammount(Minimum) 50010/-(According to you) Profit Calls 22 Ammount 66290/- Brokrage of 68 calls By & sell Ammount (Minimum)13600 /- *(( 68*2=136 calls *100/- Min.= 13600/- )) Your Monthly charge =10000/- *( 30000/3=10000/-) Net Profit Or Loss = (((66290-50010)-13600/-Brokrage)-10000/ your monthly charge) = --7320/- Note: 1-You give me the loss amount of 7320/- according to your given calls 2- I calculate on average of single lot sell & By calls of brokerage but in many calls there are advised for 2 lots sell or by. 3- I say to you always that I canít trade in Silver & gold but in above details I consider your all both calls. 4- your employee Mr. Gagan gupta Tell me that we give you 10% guaranteed on your Amount after deduct your all expenses like Capital via Expense 10000/- MLY. And all the brokerage (0.2paisa) + my InterNet Expense also. 5- I am telling you from the third day of subscription that I am not satisfied with your services and your employee say to me that please give me one month for any clarification. If you need any clarification then you tell me I will provide all the details Ex. Sms etc. Shailendra singh Mob:9984766661,9305571749 --- On Thu, 7/3/13, shailendra singh wrote: From: shailendra singh Subject: Fw: Issues of satisfaction To: Support@capitalvia.com Cc: Spushplata77@yahoo.com Date: Thursday, 7 March, 2013, 10:19 AM Dear sir as per tickt no i have an issue of satisfaction and I complain again and again but no body care about it and you say that your call ratio is Approx 80-90 % but its totaly wrong . and send me my profit & Loss sheats where i clarify that you give me the profit of 26000/- in Feb month. I am not satisfied with your answer For Example (1)- you give me (4) four calls for trade on 04/03/2013 and your all the calls done stop loss .(2) In starting my subscription i feel that you give me profit but after one week i get that i was wrong because from 30/01/2013 to 11/02/213 i receive approx 25 calls in these 8 trigered stop loss,10 calls for avoid & 7 calls give profits how you can say that your calls are accurate and why I can\'t back my money with you give me the answer in details through mail or written. My Registered Mobile No. is 9984766661 If you have no Answer then please return my money 30000/- as soon as possible . Shailendra singh Mob:9984766661,9305571749 --- On Fri, 1/3/13, shailendra singh wrote: From: shailendra singh Subject: Issues of satisfaction To: support@capitalvia.com Cc: Spushplata77@yahoo.com Date: Friday, 1 March, 2013, 9:39 PM Dear sir as per trail mail i am not satisfied from starting to till date so i am kindly expect to you that you help me and return my money as soon as possible as per your policy told by you to me by Mr. Gagan gupta & Miss Shardha .Before sending this mail i talk to Miss Shardha for my satisfactions issue and she tell me that she help me after one month of subscription . so please kindly reverse my money (Amount 30000/-) back in my HDFC Bank A/c. 02841000120596 Gorakhpur Bank road branch , Thanks & Regards Shailendra singh Mob:9984766661,9305571749 --- On Tue, 12/2/13, shailendra singh wrote: From: shailendra singh Subject: satisfaction issues To: support@capitalvia.com Cc: Spushplata77@yahoo.com Date: Tuesday, 12 February, 2013, 12:30 AM Dear sir I again Request to you that please refund my money because your maximum call Hit stop loss or avoide the call it did not execute msg i got your accuracy ratio is very bad I not satisfied with your call so please refund my money .Registered No. Is 9984766661. Shailendra singh Mob:9984766661,9305571749 --- On Sat, 2/2/13, shailendra singh wrote: From: shailendra singh Subject: satisfaction issues To: support@capitalvia.com Cc: Spushplata77@yahoo.com Date: Saturday, 2 February, 2013, 1:02 AM Dear sir I kindly inform to you that i am not satisfied with your service so please refund my money ammount Rs. 30000/- which is paid by me in two parts (5000+25000). I give this ammount on 29th of Jan2013 through bank deposits and service start date is 30th of jan 2013. So I kindly request to you that please refund my money as soon as possible and i want to close this contract as soon as possible Thanks & Regards Shailendra singh Mob:9984766661,9305571749
Posted by shailendra
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Complaint #
48
09 Aug, 2013
Cheated by not providing call after payment
I had paid 4000/- to them last month and they agreed to give calls of Option segment With Mr. Kishan. But till date he didnt provide option call and give cash call in which also beared a loss of Rs. 8000/-. Now he is not providing call.. Now I want my money back paid to them 4000/- plus loss incurred 8000/-. total 12000/-..
Posted by Yogesh Prajapati
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Complaint #
49
30 May, 2013
Putting Past Performance on site
Capitalvia is fraud dont get there free trail.call me 9894068242
Posted by Neeraj Desai
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Complaint #
50
11 Mar, 2013
Guranteed Money Back
(Note: company not refund my amount after loss.) Dear Gagan As you say to me that i will got profit of 10% Minimum after deduct my whole expence Like Your company expense, net expense and all the brokrage . But there is no any expences deduct in my Profit and loss . your some calls are on single point there is no profit but your company add this amount in my profit but actually this not give me profit its loss of brokrage only . so kindly take care about it and as per discussion with you company refund my money but there is many problems in refund. so please call back me and short out my problem as soon as possible. Shailendra singh Mob:9984766661,9305571749 --- On Fri, 8/3/13, shailendra singh wrote: From: shailendra singh Subject: Details of Issues To: support@capitalvia.com Cc: Spushplata77@yahoo.com Date: Friday, 8 March, 2013, 2:25 PM Dear sir As per your mail you demand me that I show you my losses so i am sending you this mail with proper details . According to your call details Total calls 57 Profit in 36 calls Ammount 78560/- Loss in 19 calls Ammount 50010/- 2 call have no profit & No Loss Ammount 000/- According to me Your call details: Total calls 68 Avoid ,Exit & Stop loss calls 46 Ammount(Minimum) 50010/-(According to you) Profit Calls 22 Ammount 66290/- Brokrage of 68 calls By & sell Ammount (Minimum)13600 /- *(( 68*2=136 calls *100/- Min.= 13600/- )) Your Monthly charge =10000/- *( 30000/3=10000/-) Net Profit Or Loss = (((66290-50010)-13600/-Brokrage)-10000/ your monthly charge) = --7320/- Note: 1-You give me the loss amount of 7320/- according to your given calls 2- I calculate on average of single lot sell & By calls of brokerage but in many calls there are advised for 2 lots sell or by. 3- I say to you always that I canít trade in Silver & gold but in above details I consider your all both calls. 4- your employee Mr. Gagan gupta Tell me that we give you 10% guaranteed on your Amount after deduct your all expenses like Capital via Expense 10000/- MLY. And all the brokerage (0.2paisa) + my InterNet Expense also. 5- I am telling you from the third day of subscription that I am not satisfied with your services and your employee say to me that please give me one month for any clarification. If you need any clarification then you tell me I will provide all the details Ex. Sms etc. Shailendra singh Mob:9984766661,9305571749 --- On Thu, 7/3/13, shailendra singh wrote: From: shailendra singh Subject: Fw: Issues of satisfaction To: Support@capitalvia.com Cc: Spushplata77@yahoo.com Date: Thursday, 7 March, 2013, 10:19 AM Dear sir as per tickt no i have an issue of satisfaction and I complain again and again but no body care about it and you say that your call ratio is Approx 80-90 % but its totaly wrong . and send me my profit & Loss sheats where i clarify that you give me the profit of 26000/- in Feb month. I am not satisfied with your answer For Example (1)- you give me (4) four calls for trade on 04/03/2013 and your all the calls done stop loss .(2) In starting my subscription i feel that you give me profit but after one week i get that i was wrong because from 30/01/2013 to 11/02/213 i receive approx 25 calls in these 8 trigered stop loss,10 calls for avoid & 7 calls give profits how you can say that your calls are accurate and why I can't back my money with you give me the answer in details through mail or written. My Registered Mobile No. is 9984766661 If you have no Answer then please return my money 30000/- as soon as possible . Shailendra singh Mob:9984766661,9305571749 --- On Fri, 1/3/13, shailendra singh wrote: From: shailendra singh Subject: Issues of satisfaction To: support@capitalvia.com Cc: Spushplata77@yahoo.com Date: Friday, 1 March, 2013, 9:39 PM Dear sir as per trail mail i am not satisfied from starting to till date so i am kindly expect to you that you help me and return my money as soon as possible as per your policy told by you to me by Mr. Gagan gupta & Miss Shardha .Before sending this mail i talk to Miss Shardha for my satisfactions issue and she tell me that she help me after one month of subscription . so please kindly reverse my money (Amount 30000/-) back in my HDFC Bank A/c. 02841000120596 Gorakhpur Bank road branch , Thanks & Regards Shailendra singh Mob:9984766661,9305571749 --- On Tue, 12/2/13, shailendra singh wrote: From: shailendra singh Subject: satisfaction issues To: support@capitalvia.com Cc: Spushplata77@yahoo.com Date: Tuesday, 12 February, 2013, 12:30 AM Dear sir I again Request to you that please refund my money because your maximum call Hit stop loss or avoide the call it did not execute msg i got your accuracy ratio is very bad I not satisfied with your call so please refund my money .Registered No. Is 9984766661. Shailendra singh Mob:9984766661,9305571749 --- On Sat, 2/2/13, shailendra singh wrote: From: shailendra singh Subject: satisfaction issues To: support@capitalvia.com Cc: Spushplata77@yahoo.com Date: Saturday, 2 February, 2013, 1:02 AM Dear sir I kindly inform to you that i am not satisfied with your service so please refund my money ammount Rs. 30000/- which is paid by me in two parts (5000+25000). I give this ammount on 29th of Jan2013 through bank deposits and service start date is 30th of jan 2013. So I kindly request to you that please refund my money as soon as possible and i want to close this contract as soon as possible Thanks & Regards Shailendra singh Mob:9984766661,9305571749
Posted by shailendra singh
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